Faq's

What is raw hair?

Raw hair is 100% unprocessed, natural hair that has never been chemically treated or altered in any way. It’s collected directly from a single donor, ensuring that all cuticles are intact and aligned, offering a more durable and natural look.

How long will my raw hair extensions last?

With proper care, our luxury raw hair extensions can last 1-3 years. Regular maintenance, gentle washing, and conditioning will help extend their lifespan.

Can I color or style my raw hair extensions?

Yes! Our raw hair is fully customizable and can be dyed, curled, straightened, or styled just like your natural hair. However, we recommend a professional stylist to ensure the best results, especially when coloring.

How many bundles do I need for a full install?

Typically, 3-4 bundles are recommended for a full install, depending on the length and volume you desire. For thicker or longer looks, you may need additional bundles.

How should I care for my luxury raw hair extensions?

To keep your extensions looking beautiful:-

  • Wash with sulfate-free shampoos.•Deep condition regularly.
  • Avoid excessive heat or hair
    chemicaltreatments.
  • Detangle with care using a wide-tooth
    comb

Can I swim or exercise with my hair extensions?

Yes, you can swim or exercise with your
extensions, but we recommend wearing a protective cap while swimming to prevent
tangling or damage. Always wash and moisturize afterward.

Will my raw hair extensions tangle or shed?

Our raw hair is collected and processed to minimize shedding and tangling. However, it’s important to follow proper care instructions to prevent these issues. Occasional shedding may occur, but it should be minimal.

How do I choose the right texture for my hair extensions?

We offer a variety of textures—straight, wavy, and curly—so you can choose based on your natural hair texture and desired look. If you need help selecting, feel free to contact our customer service for guidance.

Is the hair washable?

Yes, our luxury raw hair extensions are completely washable. Use a mild, sulfate-free shampoo and conditioner to maintain their softness and natural shine.

How long will shipping take?

We process and ship orders within 1-3 business days. Delivery time depends on your location but typically takes 3-7 business days for domestic orders. International shipping may take longer.

Can I return or exchange my hair extensions

Due to the nature of our products, all sales are final. We encourage customers to carefully review their order before purchase. If there is an issue with your order, please contact us within 7 days of receiving it, and we will do our best to assist you.

If you have any further questions, please don’t hesitate to contact our customer support team!